Commercial Cleaning Company

Ingot Services is a Suffolk-based commercial cleaning company which provides a full range of kitchen cleaning services to customers throughout the UK including kitchen extract cleaning, deep cleaning, duct cleaning and industrial oven and equipment cleaning. We have more than 24 years experience as a commercial cleaning company, and work for schools, local authorities, restaurants, hotels and various other businesses.

Without the benefit of a commercial cleaning company, businesses can put themselves at risk of breaching health and safety laws. A kitchen which is not cleaned thoroughly enough, with deep cleaning, grease extract cleaning and air duct cleaning can lead to a host of problems such as low standards of hygiene, fires and poor air quality. This puts the business at risk from fines, invalid insurance, damage to reputation, poor health of staff or customers and in the worst case, closure.

Our commercial cleaning services will assist businesses in meeting their health and safety and hygiene obligations, by keeping kitchens spotless, healthy and safe. We will also provide business owners with the paperwork needed to satisfy insurance companies, should they ever need to claim.

This article provides an overview of health and safety and hygiene laws affecting commercial kitchens.

Health and Safety Law in Commercial Kitchens

Employers have a duty of care to protect the health and safety of their workforce and customers. This is particularly important in a commercial kitchen, where there are many potential risks to both the people who work there as well as those who enjoy the food it produces.

Health and safety law in a commercial kitchen works to prevent fires, illness and accidents. Key safety aspects it addresses are the prevention of cuts, falls, burns and muscular skeletal injuries, minimising the risk of employee health problems as a result of poor ventilation and the prevention of fires.

Separate laws enforce hygiene in the commercial kitchen to prevent illnesses such as Salmonella, Campylobactor, E-Coli, Hepatitis A and Clostridium Botulinum, which can affect either staff or the general public. Breach of these can result in enforcement notices being served which may lead to a conviction and a hefty fine.

Preventing Accidents

A report created by the HSE in 2008/9 revealed 4.7 million working days were lost as a result of employees affected by a workplace injury. The Health and Safety at Work Act 1974 requires employees to do all they can to provide a safe system of work and operate a safe working environment.

Employees may need to carry out a risk assessment to identify and correct or minimise the risks in order to keep staff safe and free of injury. This can include keeping floors and corridors clear to prevent trips and falls, keeping floors clean, dry and well-maintained, correct manual handling of heavy items to prevent muscular skeletal injury, careful handling of equipment and kitchen utensils (such as sharp knives) and taking extreme care when in close proximity to hot or harmful substances.

Maintaining Air Quality

Regulations such as Regulation 6 of the Management of Health, Safety and Welfare Regulations 1992 require enclosed workspaces to be ventilated by a sufficient quantity of fresh and purified air.
It is the employer’s responsibility to protect health of their staff by ensuring that the kitchen is well ventilated.

Ingot Services’ duct cleaning service will make sure businesses maintain good air quality, by removing dust, dirt and grime which can clog the filters and stop the equipment working. Air duct cleaning also removes contaminants such as viruses, bacteria and mould which breed in air ducts, helping to prevent the spread of airborne infections.

Preventing Fires

The regulatory Reform (Fire Safety) Order 2005, which came into effect in 2006, requires owners or employers to actively pursue and maintain fire safety and also take responsibility for staff and visitors.

Companies must carry out a fire risk safety assessment to identify any potential fire risks and hazards. They must eradicate or reduce the fire risk as far as reasonably practical and provide fire precautions.

It is vital in a commercial kitchen to have regular cleaning to prevent the build-up of combustible materials such as grease, oil, fat and grime in the grease extract system, in and around cookers and other hard to reach places where dirt accumulates.

Ingot can help a company meet its requirements with its kitchen extract cleaning service. This involves a thorough clean of the grease extract system (which consists of canopies, fans and ducts) to ensure health and safety standards are met.

Hygiene in the Commercial Kitchen

The Food Safety Act 1990 and the Food Safety (General Food Hygiene Regulations) 1995 state that all food premises must be kept spotless and sanitary, free of rubbish and all types of infestations such as cockroaches, rats and mice. It also states that all equipment must be kept clean and properly maintained.

Ingot can help a company meet their legal requirements with a deep clean service where we clean every nook and cranny in a customer’s kitchen from top to bottom including walls, floors, ceilings and those hard to reach places such as underneath cookers around the seals of fridges. Equipment is also stripped back, sanitised and put back together again.

Hygiene laws also address the safe handling of raw and cooked food to avoid cross contamination, the safe storage of food, correct personal hygiene of staff, the sufficient provision of hand washing facilities in commercial kitchens and food preparation areas, smoking regulations and how staff illnesses should be dealt with.

About Ingot

Ingot Services works throughout the UK including London, Brighton, Newcastle, Coventry, Norfolk, Norwich, Milton Keynes, Wolverhampton, Ipswich, Suffolk, Essex, Newcastle, Birmingham, Portsmouth, Liverpool, Manchester, Bristol, Leicester and Southampton.

To ensure your workplace complies with health and safety regulations, contact us for a fast, efficient and reliable service. We provide excellent response times, highly competitive prices – and will always aim to match any quote you have received.

Call us now for a free quotation on 0800 731 7892.

Ingot Services provide comprehensive industrial cleaning services for commercial kitchens to customers throughout the UK. We have more than 24 years experience in industrial kitchen cleaning for a wide range of businesses including schools, local authorities, restaurants, hotels and sports centres.

An industrial cleaning service deep cleans a commercial kitchen to keep it clean and hygienic and free from hazardous substances. It includes air duct cleaning and grease extract cleaning to maintain healthy air flow and remove grease build up which can cause fires. Without the benefit of industrial cleaning services, kitchens put themselves at risk of breaching health and safety laws, which are there to protect staff and the public from harm. This can lead to hefty fines, invalid insurance, damage to a business’ reputation and in the worst case, business closure.

Ingot’s industrial cleaning services include kitchen deep cleaning, duct cleaning, kitchen extract cleaning and commercial equipment cleaning. On completion of each clean, we provide your businesses with the relevant paperwork, for insurance purposes.

Before determining a kitchen’s cleaning requirements, it is vital that the owner carries out a full risk assessment. This guide explains the process of how to do this.

What is a Risk Assessment?

A risk assessment examines all areas in the work perimeter which could cause an employee or visitor to be at risk of injury. It looks at who is at risk and how and what solutions can be implemented to address identified problems.

Who Should Carry Out a Risk Assessment?

Anyone who has a degree of control over certain areas may be designated to carry out a risk assessment. The ‘responsible person’ may be an employer, health and safety manager or business owner. In many premises the responsible person is immediately obvious, but there are occasions where a number of people have joint responsibility.

How Often Should They be Reviewed?

A risk assessment should be carried out once a year and give a detailed assessment of what the problems are and how they should be rectified. The findings should be actioned and the process up-dated annually to identify any new risks.

Where Should Risk Assessment Documentation be Kept?

Risk assessment documentation should be kept in either the office or staff room. It should be readily accessible by employees so they are fully aware of the procedures and know the recommended safe practice. Another signed copy should be kept by the manager.

Who Will Look at Risk Assessment Documentation?

People who will look at a company’s risk assessment documentation include staff, as they need to be made aware of the risks they face whilst working and anyone who provides staff health and safety training.

Lawyers and insurance companies may also need to see it if a claim is ever made against the company. In the case of a serious workplace accident, the health and safety executive may check the documentation to see that the risks had been properly identified and the correct actions had been taken.

What Does a Commercial Kitchen Risk Assessment Consider?

A commercial kitchen risk assessment will need to look at the following: fire risks, risks from gas sources and LPG cylinders, risks from chemicals/hazardous substances, preventing accidents such as trips and slips, cuts and burns, danger to staff from poor air quality, how to avoid accidents from kitchen machinery and risk of injuries from manual handling. It must also look at first aid requirements and how these will be met.

Fire Risks

Anyone appointed to carry out a fire risk assessment on a commercial kitchen premises will have a number of things to consider. The risk assessor must first pin-point the fire hazards, which include sources of ignition and areas where grease accumulates such as the grease extract system. The majority of kitchen fires start around the stove and then spread quickly into the kitchen extract system due to the build-up of grime.

They should also then identify who is at risk, which will primarily be staff members working in the kitchen.

Once the risks are identified, preventative steps should be taken to either remove or reduce the risks to protect people from fire. These will include scheduling regular deep cleans of the grease extract system and ductwork which includes canopy cleaning, fan cleaning and duct cleaning throughout the building.

Finally, the assessor will record the findings, what actions are required and prepare an emergency plan, should a fire break out. Staff and visitors should be informed of the emergency plan and instruction and training must be given so that all know what to do if a fire occurs.

The Fire Safety Advice Centre has some useful tips and guidance for carrying out this procedure, including a free risk assessing template. It also explains how to evaluate the risk and the likelihood of any fire occurring.

You can also fill in an on-line assessment form from the Fire Gateway site. This handy form just takes ten minutes to complete and has a series of fire-safety related questions. At the end, you have a chance to check your results and review any suggestions for improvement. A copy can be printed off and kept for reference.

Gas Sources and LPG Cylinders

A kitchen risk assessment must also identity gas sources and LPG cylinders and consider what action needs to be taken to protect staff and visitors.

LPG (propane or butane) is a colourless liquid which quickly evaporates into a gas. If the gas is mixed with air and comes into contact with a source of ignition, it can burn or explode.
Although it is stored in strong, pressurised containers it is possible that leaks can occur in vulnerable areas, for instance through the valve at the top or pipe connections which can be prone to knocks.

The risk assessor must check cylinders are stored safely, upright and handled with care. Steps should be taken to ensure rubbish, or anything that would cause a fire is kept well away from the cylinders and smoking is not permitted while changing cylinders. Cylinders must only be fitted by someone who is trained to do this and the cylinder should have all the necessary safety devices to protect from leaks.

If a fire or gas leak occurs everyone in the building is at risk. The emergency plan should include the procedure for getting everyone out safely and alerting the emergency services.

Chemicals/Hazardous Substances

A number of substances in commercial kitchens can present a safety problem to those who come into contact with them. For example oven cleaner is a hazardous substance, which can get into the eyes or burn skin. It is important to carry out a risk assessment and introduce measures to ensure hazardous substances are handled correctly, used with care and stored safely, so as to comply with the Control of Substances Hazardous to Heath Regulations 1999.

Steps to take include introducing personal protective clothing such as long gloves, eye protection and long-sleeved overalls with a hood for those on oven cleaning duties. Long handled brushes can also be used.

Training must also be provided so that workers know what do if there is any skin or eye contact. Other workers should be kept away from the immediate area while the oven is being cleaned.


A study has revealed slips, trips and falls account for a third of all major injuries reported by employees each year. These cost employers more than £512 million in staff absences and loss of production. They can also lead to costly claims against a business, which are not fully covered by insurance. Although falls are common, they can be avoided and the risks minimised by taking the right steps.

Anyone is at risk of slips and falls. Floors and corridors should be kept clear so there is easy access in and around the kitchen area. Potential hazards include uneven floors and items left on the floor such as delivery boxes. The risk assessment must identify these issues and create a plan for minimising the risks such as creating a safe storage area.

Floors should be kept clean and dry and free of any grease, food or liquids. Any spillages should be mopped up immediately. Condensation on floors is also a common hazard in the kitchen and needs to be tackled instantly.

Food Preparation Equipment

Burns, cuts and scalds are common kitchen injuries which can be caused by kitchen equipment. The risk assessment must consider sources of nasty accidents, such as cuts from sharp knives or burns from cooking equipment and identify ways to minimise the risks.

For example, safety procedures should be followed when using sharp objects and to prevent burns and scalds, cooking equipment should be used with extreme caution and good training provided.

Anyone under 18 using food machinery should be fully assessed before they start work to find out their experience, maturity and awareness of risks. This is to comply with regulation 19 of the Management of Health and Safety at Work Regulations 1999.

Manual Handling

The risk assessor should look at all of the risks involved in handling heavy items, such as equipment or delivery boxes. Some things can be extremely difficult to manoeuvre as they are so heavy and cause muscular skeletal problems.

If possible, handling that involves a risk of injury should be avoided under the Manual Handling Operations Regulations 1992. If not, training should be provided so that staff are aware of health and safety guidelines on how to lift objects – such as asking a colleague to assist them or using a lifting device such as a trolley.

Air Quality

The risk assessment will cover maintaining a kitchen’s air quality through the proper cleaning and maintenance of the building’s air ducts, to protect the health of staff from poor air quality and airborne illnesses.

The risk assessor will identify who is at risk and outline what steps to take to prevent this – for example scheduling regular cleaning of the air ducts. It is advised these are cleaned once every two years to get rid of the build-up of dust and debris and remove any contaminants such as viruses, mould and bacteria.

First Aid

All businesses must have first aid equipment and it is the employer’s responsibility to make sure first aid is administered immediately if a worker is hurt or ill in the workplace. Depending on the number of employees, a company must have adequate first aid equipment and staff in place, who are trained to deal with accidents. A risk assessment will identify how much equipment is needed and how many first aiders are required to be on duty at any given time.

During the risk assessment, the risk assessor will consider how many workers there are, the shift patterns, where the nearest hospital is, the scale, number and type of risks e.g. hazardous substances, dangerous equipment and sharp tools. It will also look at risk to staff and visitors and if any have any special requirements. Thought will be given to the size of the building and how many first aid stations are needed.

There are no set rules about exactly what should be in the first aid kit. It should contain adequate supplies to treat all accidents and illnesses highlighted as possibilities in the risk assessment. Adequate signage is also required so that staff can find the nearest equipment in the case of an emergency.

How Ingot Services Can Help

Ingot Services assist clients in implementing the required solutions that are identified in their risk assessment in a number of ways:

  • We clean ductwork to maintain good air quality and protect the health of staff.
  • We provide a kitchen extract cleaning service which involves a thorough clean of the grease extract system to prevent the build-up of grime and grease which can cause fires.
  • Our kitchen deep cleaning service will ensure hygiene standards are maintained, cleaning all hard to reach areas and providing a certificate of cleanliness on completion.

We cover Ipswich, Norwich, London, Wolverhampton, Leeds, Newcastle, Bristol, Essex, Norfolk, Suffolk, Cambridgeshire, Birmingham, Milton Keynes, Southampton, Portsmouth, Brighton, Liverpool, Leicester, Coventry and Manchester.

For a fast and efficient service and to maintain a safe and healthy workplace, call us now for a free quotation on 0800 731 7892.

Ingot Services doesn’t just clean grease extract systems, we also carry out air conditioning ductwork cleaning. We provide ductwork cleaning for air handling units which are devices used to condition and circulate air as part of a heating, ventilating and air conditioning (HVAC) system. The law requires every enclosed workspace to maintain a sufficient quantity of fresh or purified air. Air conditioning ductwork cleaning assists businesses in meeting this requirement, by removing dust and debris from the ductwork to ensure a healthy flow of air.

Ingot has more than 24 years experience in air conditioning ductwork cleaning for a wide range of businesses including schools, care homes, universities, food factories, shopping centres, airports, motorway service areas, hospitals, police stations, council buildings, swimming pools and leisure centres. For all your air conditioning ductwork cleaning needs, please contact us.

So What is Duct Work?

Duct work is used in heating, ventilation and air conditioning to supply, remove and dissipate air. Made from galvanized mild steel, air ducts play an important part in a kitchen’s ventilation system. They also provide positive pressures to force air into the room. This is needed for the kitchen extract to work properly.

Workplaces that do not have a healthy flow of air can put the workforce at risk of sick building syndrome. This is commonly caused by poor air quality as well as biological contaminations such as moulds, viruses and bacteria, which breed in air ducts putting workers’ health at risk.

Why Does Ductwork Need Cleaning?

Regular air conditioning ductwork cleaning is needed to comply with health and safety regulations. The Code of Practice from the Health and Safety Commission states equipment should be thoroughly cleaned, maintained and tested so harmful contaminants are removed to ensure a good air quality for a healthy workforce.

Our Air Conditioning, Ventilation and Healthy System Ductwork Cleaning Service

When we first receive a client’s call we ask a series of questions to find out the exact requirements of the customer and the size of the ductwork that needs cleaning. In most cases we can provide a quote over the phone, which we will then confirm by e-mail. In more unusual cases, we will provide a no-obligation site visit.

We tailor our services to the customer, so most of our work takes place at night, or after working hours. We can usually carry out our work within two weeks of receiving an instruction, although in some cases it can be quicker, depending on the urgency of the work.

Our services include deep cleaning of all the air ducting in a building to remove dirt, dust and contaminants. Air ducts need cleaning once every two years, no matter what the industry.

Ingot Services is a member of the Building and Engineering Services Association and is Construction Line registered. We are affiliated to the Contractors Health and Safety Assessment Scheme and a Safe Contractor Registered firm. Ingot has also achieved the internationally recognised ISO 9001 and ISO 14001 quality standards.

On completion of air conditioning ductwork cleaning, we provide of cleanliness for insurance purposes.

We provide air conditioning ductwork cleaning to companies throughout the UK including those based in Brighton, Portsmouth, Southampton, Newcastle, Birmingham, Wolverhampton, Leicester, London, Ipswich, Liverpool, Manchester, Bristol, Essex, Ipswich, Suffolk, Norfolk, Norwich, Cambridgeshire, Leeds, Coventry Southampton and Milton Keynes.

Ingot Services is a Suffolk-based commercial kitchen cleaning company which provides a full range of commercial kitchen cleaning services including kitchen deep cleaning, grease extract cleaning, duct cleaning, industrial oven cleaning and equipment cleaning to clients throughout the UK.

All business involved in food preparation and handling can benefit from experienced commercial kitchen cleaners to help keep all areas of their kitchen thoroughly clean. The key is finding the right company. The following article details what to look for when choosing commercial cleaners for your business.

Qualities to Look For in a Commercial Kitchen Cleaner


Choosing an experienced commercial kitchen cleaner is essential to protect your business and ensure you are compliant with all current legislation. An experienced commercial cleaning contractor will understand health and safety law and will also understand the requirements of insurance companies, by helping to prevent costly mistakes which could close your business – such as not having the correct documentation which invalidates an insurance policy in the unfortunate event of a fire.

Ingot services has over 25 years experience in commercial kitchen cleaning. We are fully up-to-date on all health and safety laws and will make sure that all cleaning work is carried out to the required standards for insurance companies. At the end of each job, full documentation is provided to the customer for their records. What’s more, all of Ingot’s cleaning staff are fully trained, qualified and insured.


It is important to choose a reliable industrial cleaning service, so you can be sure not only that work is carried out to the highest possible standards, but the company you choose will turn up on time. Commercial kitchen cleaning can only be done whilst the kitchen is not in use. Therefore work must be completed in good time, so that business operations are not disrupted.

Ingot’s motto is “we won’t leave a mark, but we will create a good impression.”
We have been deep cleaning commercial kitchens for over 25 years and have built up an outstanding reputation over this time. We are renowned for our swift response times and excellent standards of work by our professional employees who are dedicated to providing high quality cleaning and reliable service.


A professional cleaning contractor must be able to tailor their services around the customer’s requirements. This means that they should be able to work after hours, or even during the night to avoid any interruption to the clients’ business.

Ingot Services works around our client’s needs to minimise any inconvenience to their work schedule. We will fit our cleans around your requirements, working at a time to suit you.


When choosing a good commercial cleaner, look for one that is fully-accredited and approved. A company that meets industry standards set out by these bodies will give complete you peace of mind that your kitchen cleaning is in safe hands.

Ingot Services has attained ISO 9001 and ISO 14001 internationally-recognised quality standards. We are also a Safe Contractor approved company and a member of Constructionline – the government’s national register for suppliers. In addition, we are CHAS (Contractors Health and Safety Assessment Scheme) accredited.

Provide Nationwide Service

Something to look out for when you choose a commercial cleaner is one which operates a nationwide service. This means that the commercial cleaning company can look after your entire network of hotels, restaurants or care homes. Having just one company in charge of your nationwide kitchen cleaning services will save you time and money. It means just one point of contact, lower prices and a standardised quality of work.

Ingot Services provides commercial cleaning services throughout the UK including Milton Keynes, Birmingham, Leeds, Newcastle, Liverpool, Brighton, Southampton, Wolverhampton, Cambridgeshire, Ipswich, Suffolk, Manchester, Bristol, Essex, Coventry, Leicester, Norwich, Norfolk and Portsmouth.

Provide Full Range of Services

Look for commercial kitchen cleaners that can fulfil all your requirements. This means everything is taken care of by one supplier and no aspects get overlooked. A comprehensive solution saves the owner time and money and will make sure that all areas of a commercial kitchen are professionally cleaned and maintained at the correct intervals including air ducts and grease extract systems.

Ingot Services provide a full range of services including kitchen deep cleaning, equipment cleaning, industrial oven cleaning, duct cleaning and grease extract cleaning.

Excellent Equipment

A commercial cleaning company with the right equipment makes the cleaning team more efficient. Commercial kitchen cleaners can clean a kitchen in a night, whereas it might take staff a whole week to do the same job causing disruption to the business. The right equipment also provides a more thorough and deeper clean.

Ingot Services use the very latest equipment in their kitchen cleaning work to ensure a thorough and professional cleaning job. We offer an efficient service and our work is always completed to the highest possible standards. With Ingot you can be certain your kitchen will be left spotless and sanitary, meeting all relevant health and safety standards.

Competitively Priced

Every business wants a good price, especially in current times. If you are looking for commercial kitchen cleaners choose one that offers a good price but doesn’t compromise on standards.

Ingot Services are very competitively priced as we will aim to match any quote you have received. What’s more, if we can match it, we will hold that price for the next 3 years. We aim to provide the most cost effective services possible, without ever compromising on quality.

Call us now for a free quotation on 0800 731 7892.